ai
THZ AI
the Future
is Now
“THZ.AI is revolutionizing contact centers with our AI-first approach. Our iteratively optimized Virtual Agents create efficient and truly connected customer experiences. These Virtual Agents don’t just answer questions and solve problems—they actively drive sales and build your brand with every customer interaction. This allows your human agents to focus on higher-value tasks and deliver exceptional service where it matters most.”
What we Do Best
THZ AI Framework: Revolutionizing Contact Centers
THZ.AI is revolutionizing contact centers with our AI-first approach. We ensure a structured, data-driven methodology built on rigorous processes, practices, and procedures, guaranteeing robust, iteratively optimized solutions. This framework, honed from best practices across demanding industries like public health, climate change, and disaster management, ensures your contact center is powered by the most reliable and effective AI solutions.
Here’s how it works:
Explore - We deeply engage with stakeholders to define your unique challenges and pinpoint precisely where AI can deliver maximum impact. This collaborative approach ensures alignment and sets the stage for success.
Design - We don't just implement generic solutions. We meticulously prototype customized AI solutions, prioritizing data privacy and designing intuitive, user-friendly experiences for both your customers and your agents.
Implement - We productionize robust AI models, seamlessly integrating them into your existing systems and rigorously testing them with end users to guarantee flawless performance and optimal efficiency.
Deploy - We work closely with stakeholders and end users to ensure complete buy-in and a smooth transition. We prioritize data integrity, system stability, and a comprehensive launch cycle for a seamless rollout.
Iterate - Our commitment to excellence goes beyond deployment. We employ an iteratively optimized process, continuously analyzing performance data and refining our AI models to maximize customer experience and overall contact center efficiency.
This AI-first approach translates to:
- Reduced costs: Optimize your workforce and streamline operations for significant cost savings.
- Increased efficiency: Automate routine tasks and empower agents to handle complex issues, boosting overall productivity.
- Improved customer satisfaction: Deliver faster, more personalized support for happier customers and increased loyalty.
- Enhanced brand reputation: Provide consistently excellent service across all touchpoints, strengthening your brand image.
- Data-driven insights: Gain valuable insights into customer behavior and preferences, enabling informed decision-making.
With the THZ AI Framework, you’re not just adopting AI; you’re partnering with a team of experts dedicated to revolutionizing your contact center and driving exceptional results.
R & D
Contact Us to qualify for Tactical Funding
Cloud services
Today’s cloud services provides the most comprehensive set of services, tools, and resources to meet your business needs.
Machine Learning
Machine learning can be part of the solution for real-world challenges. Industry has learned that machine learning is important to human-in-the-loop tasks.
Process Automation
Workflow Automation solutions researchers can access a robust portfolio of workflow automation and secondary analysis tools to accelerate their research.
R&D
Research & Development
THZ AI is dedicated to contribute to the latest AI Research and Development. Our internal team stays on top of the latest achievements in Ai through IR&D. Our Tactical Engineers work with our clients in a collaborative manner, focused on our customer’s requirements.
Customer Funded Research & Development
Tactical Engineering Funded Research & Development
Clients
We work with a wide variety of industries & users
THZ has worked with over 2500 clients across most industries with specific domain expertise and experience in marketing, advertising, telecommunications, and Department of Defense (DoD) aerospace to name of few.
Customer Industries
Domain Expertise
AI Services, Solutions, and Innovations
Our experts will engage your stakeholders to help define the problem, determine the scope, and determine where AI could add value.
Browse existing case studies and products
Please create an account to browse case studies, product details, and live AI applications.
Sed porttitor lectus nibh. Curabitur aliquet quam id dui posuere blandit. Quisque velit nisi, pretium ut lacinia in, elementum id enim. Quisque velit nisi, pretium ut lacinia in, elementum id enim. Curabitur non nulla sit amet nisl tempus convallis quis